SuperMed, Slimmer, Trimmer Leaner, Smarter

Enter SuperMed. A health insurance administration system that was born out of a need to optimise and revolutionise every component of the industry. More cost-effective to the insurer and more accessible and easier for the user, you could say that the entire administration process has been streamlined.

It’s everything you’d expect in an administration system. From standard maintenance facilities for members and beneficiaries, corporate groups, brokers and service providers through to smart technology, like imaging integration and voice file support.

In fact, SuperMed was developed to take advantage of new generation enabling technology. It incorporates dynamic product design with a fully parameter-driven rules definition engine. This ensures that bringing on new funds with custom products is a cinch.

Better customer service is the name of the game, and members, corporate groups, brokers and service providers alike are provided with access to all of their information via the World Wide Web with comprehensive query and update facilities. Increased self-service provides the call centre with some much needed respite with more time to handle fewer queries.

Client satisfaction is further enhanced by communication in a format of their choice: straight to their mobile phone, inbox or mailbox, whatever their preference.

So, far from becoming less personal and more clinical, client interaction is tailored to the individual to ensure a more satisfying experience.